Shipping & Pick Up Info

SHIPPING:

TO CANADA ONLY

*Shipping is a flat rate charge; this charge varies by province. CLICK HERE to see provincial shipping rates.

*Shipping within Canada automatically includes a tracking number.

*You’ll be notified with your tracking number via email upon shipment of your order.

PICK UP:

In addition to paid shipping options, we are also offering free "curbside" pick up for our customers! If you would like to opt for free pick up, make sure to select "CURBSIDE PICK UP ONLY" as your shipping option upon check out.

PLEASE NOTE: To help keep everyone safe, masks are mandatory during order pick ups.

The Pick Up Process:

*You will receive an email confirmation from us when your order is ready for pick up.

*Once you have received your pick up confirmation, please call us at 250-743-2931 to schedule a pick up date and time.

*You may call any day, including weekends, but we kindly ask that you call sometime between 10:00 am - 7:00 pm. If we miss your call, please leave us a message and we will get back to you as soon as possible.

*HOLIDAY SEASON PICK UP HOURS (October - January): Between 10:00 am - 7:00 pm, 7 days a week, at our home studio located at:

2854 Ceylon Rd., Shawnigan Lake, BC, Canada, V0R 2W1

CLICK HERE for street view

*When you arrive, please park in our driveway and call us at 250-743-2931 to let us know you are ready for your pick up! Please remain in your vehicle and we will bring your order right out to you!

Thank you!

The Studio 10 Arts Team